Tokyo Street - 10, Ulaanbaatar - 49, Mongolia.
(976) 7000 0099
(976) 11 312788


Terms & Conditions

Room Rates Conditions
  • Prices are quoted in USD including buffet breakfast, VAT and internet access in the room, and parking fee.
  • Prices have been constructed in accordance with the law and follow the current legislative changes.
  • Dollar (USD) prices are converted into Mongolian TUGRUG (MNT) by the daily Mongol Bank exchange rate. (Changes daily)
  • Rates are subject to change without prior notice
  • Check-in after 13:00
  • Early arrival only on request, upon availability
  • Check-out until 12:00
  • If late check-out be for 6 pm will be charged 40%, after 6 pm 80% off the above rate, after 10:00 pm full negotiated room rate will be
  • Prior reservation is required
  • Heavier than 2 tones and cars with gas are not allowed
  • Garage USD 10 / night
  • Credit card guarantee is required for every booking, unless a bank transfer is paid in advance
  • Reservation can be done by email or telephone
  • Written confirmation is required for each booking, we send a confirmation to the guests
  • Arrival guests always require a credit card for each room (if the room is paid, used for additional charges). Also, an option for cash deposit (USD 100/stay), to be returned upon departure.
Payment conditions
  • ONLINE BOOKING: Room rate which is expressed in USD is calculated in Mongolian local currency, Tugrug (MNT), on payment date using current exchange rate. So, payment is done at the time of booking, in Mongolian currency and the credit card will be charged the total amount of the booking according to the policy of transactions charged abroad.
  • The Hotel absolutely and unconditionally respects privacy, personal data will remain private. Personal data submitted during the process of registration/ reservation shall not be given to a third party. i.e. it shall not be ceded, sold or leased in any way. The online payment information operates under the international credit card security rules and the payment is made directly to the Bank. Credit card, account details, number and expiration date does not gain any form of possession or access.
Cancellation policy
  • From January 1st to April 30th & October 1st to December 31st , 2014
    • There shall be no charges for cancellations made 14 days prior to guests’ arrival. Cancellation made (7-14) days in advance shall be charged with 20% of the total payment. Cancellations made less than 7 days in advance will be charged with 50% of the total payment. (Each reserved rooms and nights)
  • From May 1st to September 30th, 2014
    • Cancellation of rooms 3 days before arrival: 90 % of total cost for cancelled room(s)
    • Cancellation of rooms 7 days before arrival: 70% of total cost of cancelled rooms(s)
    • Cancellation of rooms 14 days before arrival: 40% of total cost for cancelled room(s)
    • Cancellation of rooms 45 days before arrival: 20% of total cost for cancelled room(s)
    • No arrival / No show: 90% of total cost
Child policy
  • Full fee-paying parents staying in one room, sharing double beds, children under 6 years free of charge.
  • Depending on the size of the room extra bed is available only to a limited extent, subject to demand.
  • For extra beds the following surcharges apply and are subject to demand USD 60,-/night/bed.
  • The prices include the extra bed, breakfast and taxes.

For more information or to book please contact us:

Tel: +976 70000099
Fax: +976 11 312788